Shipping policy
Order Processing & Shipping Times
- Orders are processed and shipped within 1-2 business days.
- Overnight orders are processed the same day if placed by 12 PM CET; otherwise, they will be processed the next business day.
- During promotions and holidays, processing times may be slightly delayed due to high order volumes.
- Once your order has shipped, you will receive a confirmation email with tracking details to monitor your delivery.
EU Shipments
- Standard Shipping: 2-4 business days
- Free shipping for all orders above 120 € within the EU.*
- Standard shipping cost for orders below 120 €: 12 €
- Express shipping: 20 €
Special EU Shipments
For orders to Cyprus, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Romania, Sweden, Monaco and Norway shipping rates are calculated at checkout, allowing you to choose your preferred carrier and rate.
Extra-EU Shipments
- Standard Shipping: 2-4 business days
- For orders outside the EU, shipping rates are calculated at checkout, with the option to select your preferred carrier and rate.
For NON-EU Countries: duties, customs clearance charges, taxes of the Customer’s country are not included and are borne by the final consumer. All these charges and expenses will not be reimbursed by the seller.
* Free international shipping thresholds may vary by location.
VAT-Free Shopping for Orders Outside the European Union
If your order is being shipped to a destination outside the European Union, simply enter the discount code VATFREE during checkout to receive an 18% discount, offsetting the VAT that would otherwise be applied.
Please note: The VATFREE code must be entered in the "Discount code or gift card" field during the checkout process. Once an order has been completed, we are unfortunately unable to apply the discount or refund the VAT retrospectively.